U.S. Post Office works through the challenges of winter

To the Editor;

After our recent visit from Winter Storm Grayson, I want to thank postal employees for making every reasonable effort throughout this storm to transport, collect and deliver the mail where it was safe to do so.

Businesses and schools were closed throughout the area. Streets were blocked, sidewalks were blanketed and mailboxes were buried. We had comprehensive emergency plans in place, carefully monitored weather conditions as the storm barreled up the East Coast and provided guidance to local postal managers. Frankly, many roads were impassable and we adjusted operations accordingly. Even after the storm, carriers braved some record-breaking low temperatures and higher than average wind gusts.

In neighborhoods throughout our community, postal employees demonstrated their commitment to customer service, exemplifying the results of a Gallup poll that again shows the U..S. Postal Service being viewed with the best job performance of any government agency in the nation.

As conditions permitted, we were able to provide safe delivery of mail and packages. Over the past few days, that has not been possible in all neighborhoods. When the snow piles up, we can only provide mail delivery with the support of municipalities and customers who open a safe path to the mailbox. Melting and refreezing on driveways and walkways causes additional hazards.

It remains a slow-go with challenging road and sidewalk conditions. We need our communities and residents to clear roadways and a path to mailboxes, free of snow and ice. Safety and service remain our top priorities. Thank you for providing us with the safest opportunity to serve you today.

Your local postmaster and
Steve Doherty
U.S. Post Office
Corporate Communications Specialist