Police & Fire

Northern Light CA Dean Hospital named a Top 20 Hospital for Quality

GREENVILLE — Northern Light CA Dean Hospital was recently awarded one of the nation’s most prestigious rural healthcare recognitions: a Top 20 Award for Quality among critical access hospitals in the United States.

CA Dean Hospital, like the other top 20 hospitals, achieved high ranks in the Chartis Center for Rural Health scores for quality. The rankings were recently announced by the National Rural Health Association. CA Dean Hospital will receive the award at the NRHA’s Critical Access Hospital Conference in September in Kansas City, Missouri.

“CA Dean is a national leader in quality because it has several unique attributes,” says Marie Vienneau, FACHE, president. “Our small size enables every employee to put patients first. Many of our employees have years of experience at the hospital, which builds trust and encourages communication. And, despite our small size, we have access to the most advanced digital tools because we’re a member of a larger system, Northern Light Health.”

The Top 20 Award for Quality comes on the heels of national recognition for CA Dean’s Emergency Department Team. In January, CA Dean was recognized with Human Experience Guardian of Excellence and Human Experience Pinnacle of Excellence Awards by Press Ganey. The awards are part of Press Ganey’s annual rankings of the top hospitals and health systems in the country, according to performance in patient experience.

“I’m proud of the efforts of the practitioners and staff who have contributed to our hospital achieving these awards,” adds Vienneau. “Our employees are the reason why our patients can count on CA Dean for high quality care. These awards reinforce that we have something unique at CA Dean, and what’s most special about CA Dean is our team.”

CA Dean’s staff have provided award-winning care despite caring for patients in a hospital that has nearly reached the end of its life. In February 2024, a new hospital, the Buck Family Building, will open on the CA Dean campus. The new hospital will be one of the most modern critical access hospitals in the Northeast.

NRHA is a nonprofit organization working to improve the health and well-being of rural Americans and provide leadership on rural health issues through advocacy, communications, education, and research. NRHA’s membership is made up of diverse individuals and organizations from across the country, all of whom share the common bond of an interest in rural health.

Chartis is a comprehensive health care advisory firm dedicated to helping clients build a healthier world. Work is facilitated across the healthcare continuum with more than 600 clients annually, including providers, payers, health services organizations, technology and retail companies, and investors. Through times of change, challenge, and opportunity, Chartis advises the industry on how to navigate disruption, pursue growth, achieve financial sustainability, unleash technology, improve care models and operations, enhance clinical quality and safety, and advance health equity. Teams convened bring deep industry expertise and industry leading innovation, enabling clients to achieve transformational results and create positive societal impact. For more information, visit www.chartis.com.

At Northern Light Health, we’re building a better approach to healthcare because we believe people deserve access to care that works for them. As an integrated health delivery system serving Maine, we’re raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Our care team — in hospitals, primary and specialty care practices, long-term and home healthcare, behavioral healthcare, and ground and air medical transport and emergency care — are committed to making healthcare work for you: our patients, communities, and employees. To learn more about Northern Light Health and our locations across Maine, visit www.northernlighthealth.org.

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