Mayo contracts patient statement printing
DOVER-FOXCROFT — As part of continuing efforts to increase operating efficiency, Mayo Regional Hospital has contracted with a New Hampshire-based company to print and mail patient statements, and to handle return mail or undeliverable addresses. On March 13 the first set of newly designed statements were printed and mailed to patients. Because this contracted billing company handles return mail, the return address is listed as PO Box 60, Rochester, NH 03866-0060. This return address has caused some confusion with patients receiving their latest statement.
To be clear, these statements are legitimate documents from Mayo Regional Hospital. The return address is only for return mail purposes and all payments still come directly to Mayo Regional Hospital, as indicated on the return payment portion. If you have questions about your bill, please contact the patient financial counselor at 564-1615.