Webber Ace Hardware receives recognition for outstanding performance

    DOVER-FOXCROFT — Ace Hardware Corporation is pleased to announce that Webber Ace Hardware of Dover-Foxcroft achieved designation as a “Platinum Performance Retailing” store for its outstanding performance in 2014. Developed as part of Ace’s long-term retail growth strategy, 20/20 Vision, Platinum Performance Retailing is laser-focused on Ace’s customers, helping to ensure that Ace stores deliver on its brand promise day in and day out.

    For more than 90 years, Ace Hardware has been serving its neighbors with helpful service and quality products. With more than 4,800 stores in more than 60 countries, the team at Webber ACE Hardware is one of 723 Ace retailers to achieve this prestigious Platinum status in 2014. To achieve Platinum Performance Retailing, the team at Webber ACE Hardware successfully completed seven performance drivers that will help them provide a better overall shopping experience in their local community.
    One example of a proven performance driver is “Helpful Certification,” the foundational element of Ace’s “Certified Ace Helpful” retail training curriculum. To become certified, Ace Hardware associates complete courses such as Helpful 101 and 201 and the store conducts a week-long team-based certification event.
    “It is a truly commendable accomplishment for an Ace store to achieve Platinum Performance Retailing status,” said Dan Miller, vice president, retail operations and new business, Ace Hardware Corporation. “We’re pleased to recognize Webber ACE Hardware and its associates for their outstanding achievements, and proud to say they’re a part of the Ace family.”
    “The team at Webber ACE Hardware is incredibly pleased to have earned the status as a Platinum Performance Retailing store,” said at Mark W. Robinson, owner. “What this means for our customers is that we are more committed than ever to providing our loyal shoppers with the best possible retail experience; from customer service to product offerings and more, we’re taking ‘Ace helpful’ to a new level.”